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Meet the Positive Behaviour Support and Pychologist Team

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Dedication. Expertise. Passion.

Meet the About You Consulting Team

At About You Consulting, we are a passionate and dedicated team committed to delivering high-quality services under the National Disability Insurance Scheme (NDIS). Our team includes experienced Behaviour Support Practitioners, skilled Psychologist, and a network of professional contracted staff who work collaboratively to ensure every participant receives the individualised support they need.

We specialise in Behaviour Support, developing tailored strategies that promote positive outcomes and enhance quality of life. 

With a diverse and compassionate team, we are driven by a shared commitment to empowering individuals, promoting independence, and building strong, person-centred partnerships.

Because at About You Consulting, it’s always about you.

Positive Behaviour Support Team 

Janine Allen 

Director

Advanced Behaviour Support Practitioner

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Janine brings extensive experience in behavioural intervention and has been working in the field of Behaviour Support and Restrictive Practices since 2007. She has a deep understanding of the complexities involved in supporting individuals with a wide range of diagnoses, including:

Smith-Magenis Syndrome, Cri Du Chat Syndrome, Prader-Willi Syndrome, Charge Syndrome, Acquired Brain Injury, Autism, ADHD, Sensory Processing Disorder, Anxiety Disorder, Depression, Schizophrenia, Bipolar Disorder, Intellectual Impairment, and Misophonia.

After completing advanced training in the Assessment and Analysis of Severe and Challenging Behaviour with the Institute of Applied Behaviour Analysis (IABA) in 2007, Janine has specialised in developing Positive Behaviour Support Plans (PBSP) tailored to each individual’s unique needs.

Her expertise in Restrictive Practices is informed by her former role as a Senior Practitioner for one of Queensland’s largest disability service providers. Janine’s compassionate, person-centred approach and deep clinical knowledge make her a trusted leader and advocate for best-practice behaviour support.

  • Longitudinal Training on Assessment and Analysis of Severe and Challenging Behaviour; The Institute for Applied Behavioural Analysis (2007)

  • Non-aversive Behaviour Support & Basic Principals of Positive Programming; The Institute for Applied Behavioural Analysis (2007)

  • Comprehensive Functional Assessment & Advanced Support Strategies; The Institute for Applied Behavioural Analysis (2007)

  • Emergency Management and Reactive Strategies Within a Non-aversive Framework; The Institute for Applied Behavioural Analysis (2007)

  • Assuring Staff Consistency and the Provision of Quality Services; The Institute for Applied Behavioural Analysis (2007)

  • Optimal Individual Service Design; Dr Michael Kendrick (2009)

  • MAYBO Conflict Management facilitation (2015)

  • MAYBO Physical Intervention facilitation (2015)

  • Behaviour Support Plan Quality Evaluation Scoring Guide (BSPQEII); Centre of Excellence (2016)

Ella Guzzardi

Proficient Behaviour Support Practitioner (Contractor for AYC) 

Delivering services throughout the Townsville Region

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Ella supports individuals of all ages to better understand their thoughts and behaviours, with a focus on improving wellbeing and quality of life. Her areas of expertise include behaviour support, emotional regulation, stress and pain management, and navigating challenges like anxiety, depression, grief, and trauma.

With a warm, relaxed style, Daniela creates a supportive space to explore current challenges and build practical strategies for moving forward. She draws on evidence-based approaches including IPT, DBT, ACT, mindfulness, motivational interviewing, and psychoeducation.

Daniela brings valuable experience from her work in the disability sector and as a vocational counsellor, supporting clients with both personal and career goals. She is passionate about solution-focused therapy, helping clients set meaningful goals and achieve positive change.

  • Graduate Diploma of Professional Psychology

  • Graduate Diploma of Psychology

  • Bachelor of Applied Science (Psychology)

  • Clinical Masters of Psychology (Post Registration)

Hayley Thorn

Proficient Behaviour Support Practitioner (Contractor for AYC)

Delivering services throughout Logan, Ipswich and Surrounds

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Hayley Thorn is a dedicated Behaviour Support Practitioner who brings a strong combination of clinical expertise, therapeutic insight, and frontline experience to her work within the NDIS. She specialises in developing person-centred, trauma-informed Positive Behaviour Support Plans (PBSPs) that promote safety, independence, and improved quality of life for individuals with complex support needs, including autism, ADHD, psychosocial disability, emotional dysregulation, and trauma-related behaviours.

Hayley works collaboratively with participants, families, schools, and multidisciplinary teams to implement practical, strengths-based strategies that build communication, emotional regulation, and meaningful community participation. Her approach is compassionate, evidence-informed, and grounded in the belief that behaviour is communication — best supported through understanding, skill development, and consistent team-based care.

  • Master of Counselling | Australian Institute of Professional Counsellors

  • Bachelor of Psychology, Criminology, and Justice | Edith Cowan University

  • Introduction to Behaviour Support (DSC)

  • NDIS Code of Conduct (DSC)

  • A Team Approach: Coordinating Behaviour Support in the NDIS (DSC)

  • MAB Staff Safety Training for In-Person Interactions

  • Mental Health First Aid (2026)

  • Member | Australian Counselling Association

© 2025 by About You Consulting 

All rights reserved ACN: 73642379520  NDIS Registration: 4050086651

Service Areas

Brisbane South

Gold Coast

Brisbane North

Sunshine Coast

Townsville

Get in touch with us:

Phone: 0499 803 830

Postal address: PO Box 7041, Redland Bay,

QLD 4165

Email: info@ayc.net.au

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​Hours
Monday to Friday,
8:00 am to 4:00 pm.

 
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