About You Consulting was established through the recent changes within and across the disability sector since the pioneering introduction of the NDIS, the most important social services policy change since the introduction of Medicare in the 1980’s.

Open Collaboration

You are the center of your plan, so we will always have personal conversations with you to ensure you are included in every decision.

Personable Team

We pride ourselves on being easy to talk to and accepting of all people. We will always go above and beyond to cater to your every need.

Our Vision

The Team at About You Consulting have a vision of providing services “to you”, “for you” and “with you”. We are authentic in our practice, whether it be Support Coordination or Positive Behaviour Support services. We will always, and at every step, collaborate with you to meet your needs, in a way that allows you to determine your own future life directions.

Our Values

The Art of We at About You Consulting’s Practice is composed of

  • Integrity
  • Innovation
  • Lived experience
  • The understanding that it takes a village to raise a child;

We will not try and convince you that we are the service for you – we SHOW you, through our Practice, that we are the service for you.

About us


About You Consulting was established through the recent changes within and across the disability sector since the pioneering introduction of the NDIS, the most important social services policy change since the introduction of Medicare in the 1980’s. The core of the NDIS is that it is an entitlement scheme, all Australian citizen’s are ‘entitled’ to access the scheme. This in itself, not only provides for the provision of services through funding but most importantly, changes the decision making dynamic, and how the participant can gain and/or maintain control of their services and ultimately over their lives.

Janine Allen (Founding Director) brings to the establishment of About You Consulting a breadth and depth of professional practice experience across the disability sector, but also a sound understanding and expertise of the lived experience. Janine subsequently has exclusively selected an elite group of practitioners to work with you, our client. Janine’s expertise has developed sound processes and procedures for ensuring high quality work, thereby, combining the Art and the Science of disability practices, to deliver a suite of services to support you.

Behavioural Support

Key Messages of Behaviour Support


The primary aim of Positive Behaviour Support (PBS) is to improve the quality of a person’s life and that of the people around them. PBS should functionally provide the right support for a person, their family and friends, to help people lead a meaningful life and learn new skills without unnecessary restrictions. It is not simply about getting rid of problematic behaviour.


What is positive Behaviour Support?


PBS is a framework for providing long term support to people living with a range of disability’s, including but not limited to developmental disability, autism, and mental health concerns, who have, or may be at risk of developing, behaviours that challenge. 

Positive Behaviour Support (PBS) approaches are based on a set of overarching values:

  • Inclusion

  • Choice

  • Participation

  • Equality of opportunity


The PBS framework helps us understand the reason for the behaviour so:

  • we can better meet people’s needs

  • enhance their quality of life

  • reduce the likelihood that the behaviour will happen again


The PBS framework:

  • considers the person and his or her life circumstances as a whole, including physical health and emotional needs, such as the impact of any traumatic or adverse life events and mental illness;

  • reduces the likelihood of behaviours that challenge occurring by creating physical and social environments that are supportive and capable of meeting people’s needs;

  • is proactive and preventative, and aims to teach people new skills to replace behaviours that challenge – and other skills that enhance the opportunities people have for independent, interesting and meaningful lives;

  • is likely to involve input from different professionals and include multiple evidence based approaches and treatments that come from a shared value base and are provided in a coordinated and person centered manner. These may include trauma informed care, autism specific approaches, active support and other appropriate interventions that support physical, and mental health and wellbeing.



Support Coordination

About you consulting key messages for support coordination:

Support Coordination – Coordination of Supports:
About You Consulting Support Coordination Team philosophy is to provide a service that is invested in supporting you to unlock and reveal your ambitions and desires.
The NDIS process can be overwhelming – our task is to make sense of it all for you. Implementation of your plan involves many and varied decisions, and we will walk alongside you to assist choice making and decisions. Some of these decisions may include:

  • Which providers will deliver which supports? Do you have a preferred providers or do you need help researching the right provider for you?
  • Where should you prioritize funding to get the best possible outcomes?
  • What are you looking for in a support staff?
    These choices and decisions can drastically impact your NDIS experience. Therefore, having a highly experienced and high quality Support Coordinator makes all the difference, by viewing situations from all angles, and making sure your values are the priority.

What makes us a high quality Support Coordination Team?

  • Adhere to the NDIS Code of Conduct;
  • We are savvy in NDIS speak;
  • Are flexible, adaptable and versatile;
  • Are compassionate;
  • Focused on the specific goals of our clients;
  • Independent tenacious in our pursuit of appropriate outcomes for our client;
  • Work within the NDIS framework;


When looking for the right Support Coordinator for you, consider the following, and whether we can meet your needs:

  • Experience with or knowledge of my disability?
  • What specialist knowledge do you have that could assist me? (This may be age-specific knowledge, understanding of the school system or transitioning to work, language or cultural understanding, or community services experience).
  • What ideas do you have in mind so that I can work towards my goals?
  • How will you work alongside me to achieve my goals and outcomes?
  • How will you teach me to support myself?
  • What does my success look like to you?




 Meet the AYC Team


Specialist Behaviour Support Practitioner

Janine has a vast experience in behavioural intervention for people who have a diagnosis such as:

  • Smith-Magenis Syndrome

  • Depression

  • Schizophrenia

  • Bipolar-Disorder

  • Cri Du Chat Syndrome

  • Acquired Brain Injury

  • Attention Hyperactivity Deficit Disorder

  • Autism

  • Sensory Processing Disorder

  • Anxiety Disorder

  • Prader-Willi Syndrome

  • Misophonia

  • Intellectual Impairment

  • Charge Syndrome

  • Longitudinal Training on Assessment and Analysis of Severe and Challenging Behaviour; The Institute for Applied Behavioural Analysis (2007)
  • Non-aversive Behaviour Support & Basic Principals of Positive Programming; The Institute for Applied Behavioural Analysis (2007)
  • Comprehensive Functional Assessment & Advanced Support Strategies; The Institute for Applied Behavioural Analysis (2007)
  • Emergency Management and Reactive Strategies Within a Non-aversive Framework; The Institute for Applied Behavioural Analysis (2007)
  • Assuring Staff Consistency and the Provision of Quality Services; The Institute for Applied Behavioural Analysis (2007)
  • Optimal Individual Service Design; Dr Michael Kendrick (2009)
  • Certificate IV in Training and Assessment (2009)
  • Non-Violent Crisis Intervention facilitation (2012)
  • Non-Violent Crisis Intervention Advanced facilitation – Autism (2012)
  • Diploma in Disabilities (2013)
  • MAYBO Conflict Management facilitation (2015)
  • MAYBO Physical Intervention facilitation (2015)
  • Behaviour Support Plan Quality Evaluation Scoring Guide (BSPQEII); Centre of Excellence (2016)
  • Currently studying Bachelor in Social Science (Psychology)
  • Working in the community services sector since 1987
  • Working with Behaviour Support and Restrictive Practice matters since 2007

Since completing training in Assessment and Analysis of Severe and Challenging Behaviour with the Institute of Applied Behaviour Analysis in 2007, Janine has been developing Positive Behaviour Support Plans (PBSP) for a diverse group of people. Janine brings a wealth of knowledge in relation to Restrictive Practices from her years of work as a Senior Practitioner for one of the largest service providers in Queensland.


If I was a type of Cheese I would be parmesan cheese, as I appreciate the consistency of how it always enhances the food you are eating. I can come across as strong and opinionated, and I consistently rely on my instincts. People recognize that I like to be organized and thrive on setting goals.




Office Manager

Nicole is a dynamic and result-orientated office manager. She has worked in different administration roles throughout her administration career. She has obtained certificates in office administration, supervision, and frontline management. She brings a diverse range of knowledge to her role and is proficient in resolving office challenges through innovative solutions. Nicole brings excellent communication skills and a positive professional attitude to the role.

If I was a type of Cheese I would be

tanya crowther

Office Administator

Coming Soon


Specialist Behaviour Support Practitioner

  • Bachelor of Occupational Therapy (Major in Indigenous Health) (SCU current)
  • Doctor of Health Science (QUT);
  • Master of Mental Health (Psychotherapy) (UQ);
  • Master of Health Science (Developmental Disability and ASD) (USyd);
  • Bachelor of Social Science (Disability and Families) (ECU);
  • Graduate Certificate in Criminology (Forensic Disability) (UoM);
  • Advanced Clinical Supervision (GTB);

Dr. Fiona J Davis has clinical expertise spanning more than 30 years in the disability sector and is deeply committed to supporting the individual human rights of people with whom she works. Fiona’s areas of specialty include Positive Behaviour Support, Dual Diagnosis (MH/ID-DD/ABI), mental health interventions, Autism Spectrum Disorders, Intellectual Disability/Cognitive Impairment, and Neurological and other developmental delays. Fiona understands the lived experience of disability and the journey that families have taken – this element builds a sophistication into her practice that is inherently embedded within her style. Fiona has extensive practice and clinical expertise, has worked across Australia in a range of roles and combines her skills and experience to achieve the best possible result for an individual. Fiona is a vehement advocate for vulnerable persons of all ages, who live with disabilities/disorders, in particular around their human rights and their inherent right to live a typical life across and within their communities. Fiona’s key message is ‘translation to practice’ for the benefit of the person.

Fiona has worked at the Centre of Excellence for Clinical Innovation and Behaviour Support, has worked alongside the Director of Forensic Disability and most importantly in senior clinical and practice quality roles across a range of disability organizations. Fiona is known for her rigorous and all-encompassing Positive Behaviour Support practice, in particular for those person’s who experience a range of significant complexities not only in their lifestyle but also relative to their disability.

Fiona is one of those practitioner’s who ‘sits with you’ and ‘nuts out’ solutions that will meet your needs throughout her services. Fiona typically receives referrals by word of mouth, for this exact reason. Fiona prefers to develop long-term connectedness with her clients – it allows for innovative and creative solutions, but also fluidity in communication and supports.

If I was a type of Cheese I would be Haloumi – flavorsome, salty, always a surprise!


Brooke Wendtmann

Provisional Behaviour Support Practitioner

Brooke brings valuable experience from working within a person-centered approach previously as a Diversional Therapist and Lifestyle Coordinator, as well as formal training and qualifications including:

  • Bachelor of Psychology (Hons; 2018),
  • CPI MAPA Blended Learning (2021),
  • Team Teach (2021),
  • Suicide Prevention Online Training (2021),
  • Handling Aggression in Autism (2021),
  • Engaging in Positive Behaviour Support Practices (2021), and
  • School Refusal in Autism (2022).

These roles involved development, implementation, creative facilitation, and evaluation of meaningful leisure and social opportunities within a person-centered framework. Brooke gained valuable experience supporting residents through grief, loss, past and present trauma, and working with residents suffering mental illnesses, dementia, and physical barriers.

As a Behaviour Support Practitioner, Brooke currently supports clients with a diverse range of needs from Autism, ADHD, and intellectual impairment to ABI and mental health diagnoses. She understands and supports participant’s emotional, social, cultural, and spiritual needs to meet individualized goals, encourage skills development, reduce social isolation, build a sense of being valued, respected and belonging, empower choice, independence and control, and improve overall well-being for participants. She applies her knowledge and experience to assess, develop and collaboratively implement person-centered, behavioural interventions by training parents, families, and service providers in evidence based strategies.

If I was a type of Cheese I would be Mascarpone – slightly sweet, slightly tangy and accompanied best with desserts (I’m a sweet tooth).



Core Behaviour Support Practitioner

Coming soon.



Core Behaviour Support Practitioner

  • Mental Health First Aider Certification of Accreditation (2016)

  • Bachelors Psychology, Criminology and Justice (2017)

  • Certificate in Indigenous Studies: Australia and New Zealand (2017)

  • Level 1 CPTED (Crime Prevention Through Environmental Design) Workshop (2018)

  • Child Protection Webinar (2018)

  • De-Escalating Abusive and Hostile Situations (2018)

  • Circle of Security (2019)

  • Triple P Parenting Program (2019)

  • Understanding and Accessing the NDIS (2020)

  • Understanding Domestic Violence and the Cycle of Abuse (2020)

  • Understanding and Recognizing Addiction (2020)

  • DV Perpetrator Mapping (2021)

  • Understanding NDIS Funding (2021)

  • Understanding ISP and BSP Funding for Education QLD (2021)

  • Recognizing and Understanding Trauma in Children (2022)

  • Certificate of Neurodivergent Affirming Behaviour Specialist (2022)

  • Introduction to Applied Behaviour Analysis (2022)

  • Handling Aggression in Autism (2022)

  • 3 Years experience in QLD Department of Children, Youth Justice and Multicultural Affairs

Hayley is a dedicated and motivated professional with over 10 years’ experience in client service roles in domains such as commercial, hospitals, education and in the Department of Children, Youth Justice and Multicultural Affairs. During her time in these areas, Hayley has learnt to be empathetic, supportive, available and consistent as she feels these areas are important in the lives of those that require assistance.

Hayley is personally motivated to improve the lives of participants, their families and their supporters and finds the challenges posed by participants to be of great interest. Areas of interest include encouraging participants and their supporters to have a better quality of life, to improve communication amongst participants and their supporters, and to use the absolute minimum of practices that may limit the potential for NDIS participants to enjoy their lives.

Hayley uses a combination of working practice, personal experience and education to engage participants and their families, provide explanations for concerning issues, to deliver a holistic overview and solution to ongoing problematic matters. Hayley utilizes a wide range of techniques including using items, tools, conversations and humour to assist her participants with feeling comfortable with working with her and is always open to feedback from her clients.

If I was a cheese, I would be Swiss Cheese because I am mild, nutty and have been documented to have released much carbon dioxide during my maturation processing.

sophie Mclaren

Core Behaviour Support Practitioner

Sophie McLaren is currently finishing her bachelors in Behavioural sciences and Justice at the Queensland University of Technology. Her ongoing role as a disability support worker has given her first hand experience with building connections and providing person centered support to individuals with disabilities. Volunteering to help children in a far north Queensland regional school provided her experience interacting with children from all walks of life while providing educational services. She has recently completed the Engaging in Positive Behaviour support practices course through Monash University and is excited to continue in helping others reach their potential and life they deserve.  

If I was a type of Cheese I would be



Carolyn Gregurke

Head of Support Coordination

Carolyn Gregurke has extensive experience in the Disability Sector having worked with people with disabilities including mental health for over 30 years.

Carolyn has both a Diploma of Community Services and a Certificate IV in Mental Health, she has previous employment history with Centre Based Hubs & Community Support, DES Employment, Supported Independent Living (SIL) and PHaMs – Mental Health Case Management.

Carolyn’s roles involved direct management, planning and maintaining services that supports positive relationships for  a diverse range of people with Disabilities and Mental Health. Carolyn is passionate about maintaining purposeful networking in the local Brisbane community to support participants to live meaningful and fulfilling lives to achieve their life goals.

If I was a type of Cheese I would be Aged cheddar. Strong and reliable.

Ned Higgins

Support Coordinator

Office MaSupport Coordinatornager

Ajay puri

Support Coordinator

Office Manager


holly ballantyne

Support Coordinator

  • Diploma of Early Childhood Development;
  • Diploma of Nursing;
  • Cert 111 in Aged Care

For the past 25 years, Holly has worked in varied roles in Education, Residential Aged Care and Community Care. She enjoys meeting new people and supporting them to build their skills, independence, and knowledge of the NDIS. She has a particular interest in Adult Mental Health and aims to assist those she works with to thrive, improve the quality of their lives and meet their goals.
If I was a type of Cheese I would be Ricotta – mostly soft and mild but can sour quickly.


tanya Moulden

Support Coordinator

Tanya has a degree in Communications (Journalism) and is a 4th-year Occupational Therapy student (Honours). Tanya first became drawn to working with vulnerable adults when she worked abroad in England as a live-in career 23 years ago. During this time, she became the primary support for individuals who were elderly and experiencing dementia and other age-related diagnosis, people with motor neuron disease, and those who experienced a stroke. It was then she realized the significance social support has on an individual’s health. Since then, she has worked in varied roles including working with children at a community center, where she obtained her bronze medallion and pool lifeguard accreditation, to managing and owning businesses in travel. Tanya has a special interest in neurological conditions and is writing her dissertation on individuals with spinal cord injury, and has lived experience with neurodiversity. Social and emotional well-being is Tanya’s key focus, and in 2021 she walked 30km to raise money for mental health.

If I was a type of cheese I would be gorgonzola “blue cheese” because it is described as mature, strong, and is complimented when paired with other cheeses and tasted from around the world. Similarly, as a person, I am strong with great people skills that have been adapted with life experience and from travelling the world. I also love working as part of a team that draws from each other’s strengths.

Sub Heading 7

Rangi Waitoa

Support Coordinator

With Post Graduate studies in Leadership and Management, Rangi is currently completing her Diploma in Community Services.  This is an identified pathway to complete her Bachelor in Human Science where her goal is to support and develop Positive Behaviour Support Plans within this unique diverse community.

Rangi’s role is to Coordinate Supports with those individuals who have an Approved NDIS Funding Plan.  This is an amazing position in supporting individuals to achieve their goals, experience memorable events and create life empowering outcomes.

If I was a type of Cheese I would be

Contact us

Join Us TodaY





QLD Sunshine Coast


Gold Coast



Need additional assistance? Please contact us:




We are open Monday to Friday, from 8:00 am to 5:00 pm.


Skip to content